You can help them gather information about the support that is available for them to access. Ultimately they will need to be spoken to directly by the therapist and they will need to consent to therapy. Some helpful things to keep in mind as a support person: Ask them directly how they wish to be supported. Sometimes our ideas of what is helpful for a person may not be a good fit with the person who requires the support. Taking the time out to understand the condition they are dealing with can be helpful. However, it is often said that unless a person has experienced a particular illness, they are limited in their ability to understand the full extent of the experience. Stick by them through thick and thin! Though the person suffering from mental illness will fluctuate in their experiences and at times may want to withdraw from those they care about, they will always value and benefit from family and friends who care for them unconditionally. Finally, as a carer, make sure you look after your own health as you care for others. You will only be able to do a good job as a carer when you are cared for yourself!